Frequently Asked Questions
From first visits to braces and Invisalign, we’re here to make every step easier to understand. Explore answers to common questions about care, appointments, and your child’s smile journey.
Before Booking an Appointment:
Yes! Jacaranda Smiles is always welcoming new patients and families. We’re happy to help you get started and answer any questions before your first visit.
We recommend scheduling your child’s first dental visit by their first birthday or within six months of their first tooth coming in.
Yes. We provide pediatric dental care for children and orthodontic care for children and teens — all in one convenient, familiar setting.
Yes. Jacaranda Smiles offers both pediatric dentistry and orthodontics under one roof, making care easier, more coordinated, and more comfortable for families.
Most first visits take about 30 minutes, depending on your child’s age and needs. If treatment is needed, we’ll always explain everything clearly before moving forward.
Absolutely. We do our best to offer family-friendly scheduling so siblings can be seen at the same time whenever possible.
Yes. We have several convenient locations across Broward County, including Plantation, Pembroke Pines (East and West), and Margate. Our team can help you choose the office that works best for your family.
Insurance, Payment & Scheduling:
We accept most PPO and HMO dental plans, as well as Medicaid for pediatric dental services. Our team will verify your benefits and explain coverage before your visit.
Yes. We proudly accept Medicaid for pediatric dental care.
Yes. We offer flexible monthly payment plans to help make orthodontic treatment affordable for families.
Yes. Orthodontic consultations are complimentary and include a personalized evaluation and clear next steps.
Yes. We offer after-school and select Saturday appointments to accommodate busy family schedules.
Yes. You can request an appointment online, or you’re always welcome to call or text our office for help.
During Your Visit
Please bring:
- Your child’s insurance card
- A photo ID
- Completed new patient forms (or arrive a few minutes early to complete them)
We recommend arriving about 15 minutes early for first visits to allow time for check-in.
Yes. We offer flexible monthly payment plans to help make orthodontic treatment affordable for families.
Yes, as long as the appropriate authorization is on file.
X-rays are taken only when needed and always follow strict pediatric safety guidelines.
In many cases, yes. When treatment is recommended, we’ll review options and timing with you before proceeding.
Comfort, Anxiety & First Visits:
The first visit focuses on comfort, education, and prevention. We gently examine your child’s teeth, take X-rays if needed, and clean teeth when appropriate.
Our team is specially trained in pediatric behavior management. We use age-appropriate explanations, patience, and encouragement to help children feel safe and confident.
That’s okay. We move at your child’s pace and focus on building trust first. Comfort always comes before treatment.
Yes. Nitrous oxide (laughing gas) is available and is a safe, effective option for children who feel anxious during treatment.
Sedation dentistry will be added to our services beginning October 2026.
Orthodontics & Braces
The American Association of Orthodontists recommends an orthodontic evaluation by age 7.
Phase I orthodontics focuses on early growth and development. In some cases, early treatment can help guide jaw growth and reduce the need for more complex treatment later.
Not always. If treatment isn’t needed yet, we’ll monitor growth and let you know the best timing.
We offer:
- Traditional metal braces
- Clear braces
- Clear aligners for eligible patients
Treatment time varies by individual but typically ranges from 12 to 24 months.
Dental Services & Preventive Care
We provide comprehensive care, including:
- Exams and cleanings
- Fillings and crowns
- Sealants and fluoride
- Extractions
- Emergency dental care
- Orthodontic treatment
Yes. Baby teeth play an important role in speech, nutrition, and guiding adult teeth into place.
Most children should visit the dentist every six months, unless we recommend a different schedule.
Yes. Sealants help protect molars from cavities and are a highly effective preventive treatment.
Dental Emergencies
Call our office as soon as possible. We offer same-day emergency appointments whenever available.
Contact us right away so we can guide you on the next steps and get your child comfortable.
Office Policies & Trust
We submit insurance claims on your behalf and provide clear estimates before treatment begins.
We’ll review alternative options and payment plans to help make care manageable.
Yes. Orthodontic sibling discounts may apply.
We ask for at least 24 business hours’ notice for cancellations so we can accommodate other families.
Pediatric dentists receive specialized training to care for children’s unique dental and emotional needs.
We combine expert care, clear communication, and a warm, child-centered environment — all in one trusted dental and orthodontic home.
Yes. Our pediatric dentists and orthodontists are highly trained and experienced specialists.
Begin Your Journey to Better Dental Health
Transform your dental health with our expert team. We offer flexible appointment times and personalized care to help you achieve your healthiest smile.
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